Privacy Policy

What BillDelta collects

BillDelta collects the bills you choose to upload, the provider you select, any service constraints you enter, technical funnel events, and—only if you provide it—your email address. Payment card details are handled by Stripe and are not stored by BillDelta.

Why two bills, and how we use them

We compare an earlier and a latest statement from the same provider to extract dates, plans, charges, discounts, fees and totals, identify supported changes and create an AI-generated free preview. If you purchase an audit, an authorized BillDelta reviewer uses the documents, extracted comparison and any constraints you provided to check and prepare your report. We also use relevant records for customer support, payment reconciliation and fraud prevention. We do not sell uploaded bill contents, disclose them to your telecom provider or use them to build advertising audiences. BillDelta does not request a provider password or login code and cannot access or change your provider account.

AI, hosting and payment providers

Uploaded document contents are sent to the OpenAI API for analysis. We request that the generated response not be stored as a retrievable response (store: false); this is not a zero-retention guarantee. OpenAI may retain API content in abuse-monitoring logs under its applicable policies. See OpenAI data controls. BillDelta uses Sites hosting with Cloudflare storage and database infrastructure, Stripe for checkout, and Google Workspace for manual report delivery and support. These providers may process data outside your country. BillDelta reviewers may access documents to deliver and support your requested service. We do not send bills to Google Ads.

Retention: uploaded copies versus analysis records

Uploaded copies are held in non-public object storage. Each upload is marked for cleanup 30 days after upload. The current cleanup runs in batches during subsequent successful scans, not on a fixed daily schedule: actual removal may occur later than 30 days. The preview’s “Delete my uploaded documents now” control removes the two stored uploaded copies sooner. It does not automatically erase extracted comparisons, report drafts, file names, support emails, or payment records. Your original files on your device are not affected.

Extracted comparisons and reports remain in the service database for fulfillment and support; a fixed automatic deletion period for these records is not currently implemented. Email hello@getbilldelta.com to request their deletion, including copies in support correspondence. We may retain transaction and other records where needed for accounting, disputes or legal obligations and will explain applicable exceptions. Infrastructure backups and security logs are subject to their providers’ retention policies. Deleting source documents before review may prevent fulfillment; contact us about completing or refunding the order.

Security and minimization

BillDelta uses HTTPS, non-public document storage, access controls and randomized document keys. No system can guarantee absolute security. Before uploading, redact names, addresses, account numbers, phone numbers, barcodes and payment details where possible, while keeping billing dates, charges, discounts and plan descriptions readable. Do not upload provider passwords, login codes, banking credentials, full payment-card information, or unrelated documents.

Customer communication

The email address supplied during checkout may be used to deliver the purchased report and provide service-related support. BillDelta does not currently enroll audit customers in an automated marketing sequence.

Advertising measurement

We use the Google Ads tag to measure whether an advertisement leads to a purchase. Google may use cookies and ad-click identifiers for attribution. After a verified live purchase, we send the order value, currency, and a unique checkout transaction reference. We do not send your uploaded bills, extracted charges, email address, or provider account details to Google Ads, and we disable advertising personalization for this tag. Browser privacy controls and ad blockers may limit this measurement.

Your choices

You may request access, correction, deletion, or a copy of applicable personal information by emailing hello@getbilldelta.com. We may need to verify the request before acting.

Business contact

BillDelta is operated by Zartec Ai LLC, a New Mexico limited liability company. Contact: hello@getbilldelta.com. Mailing address: 1209 Mountain Rd Pl NE, Ste R, Albuquerque, NM 87110, United States.