Zartec Ai LLC · Updated September 5, 2026
Refund Policy
Limited analysis guarantee
If BillDelta cannot produce an actionable analysis from the documents you provide, BillDelta will refund the audit fee. We may first ask for a clearer or complete bill when the submitted document is unreadable or missing necessary pages.
Non-delivery or an incorrect charge
If your report has not arrived within 2 business days after payment and receipt of readable documents, contact us to request delivery or a refund. Please also contact us about a duplicate charge or a material error in the delivered analysis so we can review it and arrange a correction or appropriate refund. This policy does not limit any mandatory consumer rights.
What the guarantee does not cover
A refund is not owed merely because a provider declines to reduce a bill, a promotion is unavailable, the customer chooses not to act, or the customer does not obtain savings. BillDelta provides analysis and an action plan; it does not control provider decisions.
How to request a refund
Email hello@getbilldelta.com with the audit reference and the reason for the request. Approved refunds are returned to the original payment method; bank processing times vary.